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 VP-ASP 7.0 Questions
 Solved: Google eCommerce Analytics
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Kessa
Starting Member

36 Posts

Posted - July 27 2012 :  15:55:35  Show Profile  Reply with Quote
Hi all

I've just hooked up Google Analytics to our cart and, being an eCommerce solution I would have expected it to track conversions and funnels, but it doesn't seem to.

Has anyone else had any problems getting this to work?

I'm using the new One Page solution in case that makes a difference.

It doesn't seem to be capturing funnel data (even just the main cart page, and then the "onepage" starting point), and it also doesn't seem to be recording the confirmation page after payment has been made.

Thanks

Edited by - Kessa on October 24 2012 17:49:45

Kessa
Starting Member

36 Posts

Posted - August 01 2012 :  15:53:14  Show Profile  Reply with Quote
bump - anyone? I'd love to find a way so that its possible to see (when you're using the OnePage add on) at what stage customers are leaving

Cheers
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pdieppa
VP-ASP New User

USA
86 Posts

Posted - August 08 2012 :  09:59:39  Show Profile  Reply with Quote
Can you verify the correct Google Analytics ID is showing on all pages?
Browse one of your pages and view its source. Scroll all the way to the bottom and look for code similar to this:
<script language="javascript" type="text/javascript">
<!--
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
-->
</script>
<script language="javascript" type="text/javascript">
<!--
var pageTracker = _gat._getTracker("UA-XXXXXXXX-X");
pageTracker._initData();
pageTracker._trackPageview();

-->
</script>

Make sure the following line contains your correct ID.
var pageTracker = _gat._getTracker("UA-XXXXXXXX-X");

PD
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diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - August 10 2012 :  00:57:11  Show Profile  Reply with Quote
kessa, to check if ur GA going to work, after an order reached shopthanks.asp , and you try to view souce that page in your browser. and try to locate if the code of GA exist somewhere in there.

Diego.
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Kessa
Starting Member

36 Posts

Posted - August 16 2012 :  20:35:43  Show Profile  Reply with Quote
Thanks both. Yes, I tried checking the shopthanks.asp page and it seems to be getting called OK when I view the source.

I wondered if it was because it's not tracked whilst on the Worldpay/Paypal sites themselves and so had effectively "dropped" the connection with the originating transaction?

Just so I know what I'm dealing with, is VPASP Version 7 Delux capable of Google Analytics tracking by default (i.e do I just need to setup goals & funnels in GA, and then simply add the new GA code snippet to VPASP), or does VPASP not support GA Ecommerce tracking by default?

I'd love to know if there's a way to update the QueryString for the OnePage addon too so that I can track how far people get through that page.

Thanks
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support
Administrator

4266 Posts

Posted - August 16 2012 :  21:03:07  Show Profile  Visit support's Homepage  Reply with Quote
You need to download the module from our Downloads page.

http://www.vpasp.com/sales/addons700.asp

Hope this helps.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp

************************************
Did you know VPASP now offers premium Cloud based e-commerce web hosting?

Ask me for more details on how we can help you with a complete solution to your
online needs.
************************************
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g3nnin
VP-ASP Super User

209 Posts

Posted - August 16 2012 :  21:04:41  Show Profile  Reply with Quote
Hi,

The v7 should already support Ecommerce by default. I could see that there is a routine (ShopUrchinECommerce) called in shopproductsubs.asp file.


Hope this helps!

Edited by - g3nnin on August 16 2012 21:05:26
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Kessa
Starting Member

36 Posts

Posted - September 25 2012 :  16:07:33  Show Profile  Reply with Quote
Hi Cam

I'm using version 7, so like q3nnin says, I thought e-commere tracking should already be active in version 7? Is that correct?

Thanks
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support
Administrator

4266 Posts

Posted - September 25 2012 :  22:40:00  Show Profile  Visit support's Homepage  Reply with Quote
Hi Kieran,

My bad. The team did include this in version 7.00.

If not working then you may need to post a ticket in our helpdesk.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp

************************************
Did you know VPASP now offers premium Cloud based e-commerce web hosting?

Ask me for more details on how we can help you with a complete solution to your
online needs.
************************************
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Kessa
Starting Member

36 Posts

Posted - September 27 2012 :  04:48:13  Show Profile  Reply with Quote
Thx Cam - Helpdesk incoming :-)
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