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 Paypal issue on V7 checkout
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soncci
VP-ASP New User

USA
86 Posts

Posted - April 29 2012 :  14:15:52  Show Profile  Visit soncci's Homepage  Reply with Quote
I am using VP-ASP v 7.0
The only payment I accept is via Paypal Pro

I have problems with the checkout options:

1) When the customer checkout using the express checkout button, he/she goes to Paypal but the choice that says:

Don't have a PayPal account? Pay with your debit or credit card, or with Bill Me Later®

is not there.

The only choices are login and/or create a Paypal account. Or finally just cancel the order and go back to my website.
The customer without a Paypal account is not able to pay unless create one. Many customers don't want to create an account.

2) If the customer checkout using the Checkout option in the mini-cart (left side) he/she is sent to the Paypal site and is given the choice to pay without a Paypal account but there is no choice to cancel the order and come back to my website.

Anybody have a solution or suggestion for these two issues?
Any help will be very appreciated.

Sonia Carter
www.eyeglassholderstore.com

Edited by - soncci on April 30 2012 02:39:34

soncci
VP-ASP New User

USA
86 Posts

Posted - April 30 2012 :  10:08:46  Show Profile  Visit soncci's Homepage  Reply with Quote
*bump*

Anyone?
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g3nnin
VP-ASP Super User

209 Posts

Posted - April 30 2012 :  17:53:30  Show Profile  Reply with Quote
Hi,

Is there any chance that your current PayPal account is not a business type? Because I think you would need to have this kind of type to display the credit card payment option.

Might need to check with PayPal's team to clarify this.


Hope this helps!
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soncci
VP-ASP New User

USA
86 Posts

Posted - April 30 2012 :  20:22:22  Show Profile  Visit soncci's Homepage  Reply with Quote
Hello g3nnin,

Thank you for your reply.
Yes, My account is a business type.

It is working on another shopping cart that I have but with version 6.5

I will check with Paypal as you advise just in case.

Thanks!


Sonia Carter
www.eyeglassholderstore.com
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