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 Tax Free Items still charged tax
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bardentech
Starting Member

30 Posts

Posted - December 07 2011 :  20:40:17  Show Profile  Reply with Quote
I am running 6.5 and have the Tax by county add on installed. I sell gift certifictaes on my site. They are setup for Free Shipping and Free Tax. Randomly I am getting orders that have tax on the item or sometimes shipping. Not sure why it would randomly do that. My thought is that the customer may have had something else in the cart and removed it but I would have imagined that VPASP would account for that. Does anyone have any ideas or point me where to look for this issue in the code?

g3nnin
VP-ASP Super User

209 Posts

Posted - December 08 2011 :  13:47:00  Show Profile  Reply with Quote
Hi,

Have you enabled xtaxfreeproducts option in Set-Up section? This would need to be set to make the free tax on products works.

Hope this helps!
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bardentech
Starting Member

30 Posts

Posted - December 08 2011 :  14:13:31  Show Profile  Reply with Quote
Thank you. It was selected, however going over the code again, I did find the issue.
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