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 VP-ASP 7.0 Questions
 Michael from Australian Web Wizard- where are you?
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Justin
VP-ASP New User

87 Posts

Posted - September 05 2011 :  02:01:13  Show Profile  Visit Justin's Homepage  Reply with Quote
Does anyone know what happened to Michael from Australian Web Wizard??

I know a few of you are/were using him as a hosting provider. We have had a high level of satisfaction from him and his service, but a few days ago the secure portion of our site went down and we have not been able to contact him since. We have sent emails and faxes, and called his mobile phone (voicemail box is full) etc but nothing.

This is very unlike Michael, who loves his servers and VPASP sites dearly, and so I'm concerned something has actually happened to him.

Of course, I am still stuck with the fact that my site is out of action and we are losing customers by the day, and would really like to get in contact with Michael just to get things up and running again. I'm pretty sure it's just a matter of bouncing the webserver process on the goau.net domain (which, if anyone on this site has access to do I'd appreciate if you'd take a look on Michael's behalf).

Justin

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http://www.mjhealthandbeauty.com.au

Justin
VP-ASP New User

87 Posts

Posted - September 05 2011 :  06:04:29  Show Profile  Visit Justin's Homepage  Reply with Quote
The site is back up! Thanks Michael (if it was you) and I hope everything is well at your end.

Justin

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http://www.mjhealthandbeauty.com.au
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Justin
VP-ASP New User

87 Posts

Posted - December 26 2011 :  16:53:11  Show Profile  Visit Justin's Homepage  Reply with Quote
Michael - if you are reading this forum please take a look at our site ASAP. It's down again (for a week already, second time in about three months), I think there is something wrong with the secure part of the site.

We called Jason Crandon from Hilltop Hosting who may have helped us out last time but this time he is claiming that he doesn't host our site. Jason if you are able to help then please let us know. At the end of the day all we want is for our site to be up as per before.

Justin

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http://www.mjhealthandbeauty.com.au
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support
Administrator

4266 Posts

Posted - December 30 2011 :  17:58:16  Show Profile  Visit support's Homepage  Reply with Quote
Hi Justin,

I can see your site is live again.

If you get stuck next time please post a ticket in our helpdesk and we will try to assist.

https://helpdesk.vpasp.com

Thank you.

Cam Flanigan
VP-ASP Cart Support

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