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 how to control the customer and admin logout time?
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aslook3000
Starting Member

49 Posts

Posted - August 11 2011 :  11:00:56  Show Profile  Visit aslook3000's Homepage  Reply with Quote
how to control the customer and admin logout time?
Thanks in advance

Edited by - aslook3000 on August 11 2011 11:03:47

chrisredco
VP-CART Super User

282 Posts

Posted - August 13 2011 :  13:51:29  Show Profile  Visit chrisredco's Homepage  Reply with Quote
For customer logout time, you must adjust the setting in IIS on your server hosting your site.

For Admin logout time, I strongly recommned buying this plugin. It allows you to saty logged in as ADMIN for LONG periods of time. Extremely worth it.

http://hkprog.com/vpasp/hk_admin.htm



Redco Audio
www.redco.com
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aslook3000
Starting Member

49 Posts

Posted - August 25 2011 :  10:42:28  Show Profile  Visit aslook3000's Homepage  Reply with Quote
I have asked our host provider to upgrade it to much longer time. But it doesn't work. Any other way to solve the problem.
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chrisredco
VP-CART Super User

282 Posts

Posted - August 25 2011 :  17:18:25  Show Profile  Visit chrisredco's Homepage  Reply with Quote
What database do you use for your website?

Redco Audio
www.redco.com
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diegomilito
VP-CART Expert

Argentina
779 Posts

Posted - August 27 2011 :  00:47:30  Show Profile  Reply with Quote
maybe ask ur web hoster to check IIS application pool for ur site, increase timeout value to maybe 20-30 mins.

if not, change the hosting then to a more professional hosting plan perhaps a help ??

Diego.
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