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[email protected]
VP-ASP New User

149 Posts

Posted - March 18 2011 :  11:42:55  Show Profile  Reply with Quote
We received an order yesterday for a product that requires the customer to select an option from the feature drop-down box.

All the options in the drop down box are in English.

The 'option' that the customer selected ended up in the database in Chinese. I google translated the Chinese characters and sure enough, it did match one of the options we had listed in our option list.

Is it possible that a website translator could have rewritten the options in the option box and then submit the translated version to the database?

Has anyone else had this happen?
Is anyone aware of a fix?

diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - March 18 2011 :  20:16:10  Show Profile  Reply with Quote
I am curious to see the page your referring. can you post the product page here?

Diego.
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[email protected]
VP-ASP New User

149 Posts

Posted - March 22 2011 :  13:58:37  Show Profile  Reply with Quote
Sure.

This is the product the customer was ordering
http://www.fcsurplus.ca/shopping/shopexd.asp?id=16634&bc=no

The select box is being used to show the flavours.

In the order, the flavour selected was in chinese.
(I tried posting the chinese characters here but they didn't work in the preview but if you copy and paste the translate link, you will see the characters and translation)

http://translate.google.com/#zh-CN|en|%E7%87%89%E7%89%9B%E8%82%89

Beef stew does match one of our flavours so I assume it is what they selected.

I can also safely guess the customer was chinese (based on personal info) and I am only assume they used a site translator because that's the only way I can see the text changing. This does worry me a bit if this can be turned into an exploit somehow.

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diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - April 01 2011 :  04:36:46  Show Profile  Reply with Quote
well i have no idea how to see that product page you posted, so that can see any flavour selected in chinese character.

have never seen before, unless maybe you have multiple language setup for the features.
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