VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-ASP Shopping Cart Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 VP-ASP 7.0 Questions
 Canada Post won''t support objects above 30 pounds
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

VP-ASP New User

90 Posts

Posted - March 17 2011 :  17:40:02  Show Profile  Visit FCS-Webmaster's Homepage  Reply with Quote
Canada Post has a weight limit of 70 pounds, yet the VPASP shipping calculator has a weight limit of 30 pounds. To see what I mean try placing an order for this item which weighs over 30 pounds.

This has been a problem since version 4.0 and I thought that the shipping calculator in version 7.0 would have solved this problem. This is a problem in that heavy things either have to be weighed manually or we have to take a loss on the shipping for the product.

I contacted Canada Post about this problem a few years ago with the version 5.5 of VPASP and they claimed that it had nothing to do with there software and that it was a problem with VPASP.


4262 Posts

Posted - March 21 2011 :  02:18:58  Show Profile  Visit support's Homepage  Reply with Quote
Hello there,

As far as we know, we do not put a weight limit control on our Canada Post module.

You may want to submit a ticket to our helpdesk so that we can clarify if the proper weight has been submitted to Canada Post.

Thank you.

VP-ASP Support
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000