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standout
VP-ASP New User

Canada
70 Posts

Posted - January 26 2011 :  15:00:48  Show Profile  Visit standout's Homepage  Reply with Quote
Has xsessiontimeout been taken out of Ver 7.0? We can't find it to make sure that it is set properly.

support
Administrator

4262 Posts

Posted - January 26 2011 :  21:29:09  Show Profile  Visit support's Homepage  Reply with Quote
Hi there

This now needs to be controlled at the server itself. This needs to be set in IIS as the setting is now ignored by IIS.

Thank you.

Cam Flanigan
VP-ASP Cart Support

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http://www.twitter.com/vpasp
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diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - January 27 2011 :  19:46:59  Show Profile  Reply with Quote
it is easy to set from IIS.
http://support.yessoftware.com/kb_article.asp?article_id=74

I hope that it will help.

Diego M.
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epseja
VP-ASP New User

USA
61 Posts

Posted - February 23 2011 :  12:58:12  Show Profile  Reply with Quote
I'm hosting with VP-ASP and it seems that session timeouts are quite short. What are the IIS timeouts set to for people hosted at VP-ASP?
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support
Administrator

4262 Posts

Posted - February 23 2011 :  17:34:59  Show Profile  Visit support's Homepage  Reply with Quote
Hi Eric,

I had a look at your site and it was for some reason still set to the default IIS timeout of 5 minutes.

I have bumped this up to 20 minutes for you.

Hope this helps!

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp

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betajewelry
Starting Member

Thailand
8 Posts

Posted - July 20 2011 :  21:37:19  Show Profile  Visit betajewelry's Homepage  Reply with Quote
I am hosting with other company - i have access to website panel - but there is no options to adjust the session timeout
what should i do now ? is there any chance to adjust my timeout by myself.

Foger
http://www.betajewelry.com

Thank you

betajewelry
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Data0999
Starting Member

USA
42 Posts

Posted - July 22 2011 :  00:20:43  Show Profile  Visit Data0999's Homepage  Reply with Quote
I'm not sure if this is proper but it has worked well for us and a few other sites where sessions were being lost prematurely. We searched for hours/days to find this little code that we place at the very top of the shoppage_header page.

<%

Session.Timeout = 45

%>

Numerous checks gave us 45 minutes to sit and continue shopping. After 45 it lost the session. I think this can be set to any time. Server settings failed us every time. I would test extensively but it works for us.

-Dave Layton
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chrisredco
VP-ASP Super User

282 Posts

Posted - July 29 2011 :  13:50:54  Show Profile  Visit chrisredco's Homepage  Reply with Quote
This doesn't seem to work here. Put this into the shoppage_header as instructed, but after putting items into a cart and ignoring it for 20 minutes, came back to navigate the site and the cart was empited.

Had the timeout set for 60.

Any special spot this needs to be placed in shoppage_header?

Redco Audio
www.redco.com
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diegomilito
VP-ASP Expert

Argentina
723 Posts

Posted - August 02 2011 :  00:16:46  Show Profile  Reply with Quote
hi all, I should have posted the way to setup session timeout from IIS : http://support.yessoftware.com/kb_article.asp?article_id=74

dont think that this can be set from the code.

Diego.
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