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 Refunds work-around?
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VP-ASP New User

77 Posts

Posted - March 02 2003 :  22:27:11  Show Profile  Visit candude's Homepage  Reply with Quote

As far as I know VPASP does not offer any refund options.

So I was wondering if anyone knows a work around? What do you do on
daily bases if YOU have to do refunds or you can't fill the order?

The way I do it is:
1. Enter tracking note mentioning that the order has been refunded
2. Change ocancelled to "True"
3. Mark order as Processed (so it does not hang in the air)
4. Re-enter stock coming back
5. Refund the CC or PayPal

This takes me a good 5-10 minutes for one order. I was wondering if anyone else knows a better/more efficient/faster way of doing the same thing?

Please share...


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