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phoenixfidelis66
Starting Member

USA
21 Posts

Posted - November 12 2009 :  17:41:26  Show Profile  Visit phoenixfidelis66's Homepage  Reply with Quote
*VPASP 6.5
*GoDaddy Shared Server - Deluxe Plan
*Have SSL installed
*quickbookspgconfig.asp is set to LIVE mode, Session Ticket is validated, everything else is default settings.
*const XML="XML2"
*Starting page for product purchase is
http://www.capminder.com/shopping/shopexd.asp?id=15

When trying to submit payment at /quickbookspgshopcheckout.asp
I receive the following returned error:

"An error occurred communicating with the payment gateway (Code = : ). Please try again."

QB Merchant services has verified eCommerce ability. I am at a loss at this point.

Geoffrey Robbins
Director of Marketing
[email protected]
https://secureserver.rimfirelive.net

phoenixfidelis66
Starting Member

USA
21 Posts

Posted - November 16 2009 :  15:22:08  Show Profile  Visit phoenixfidelis66's Homepage  Reply with Quote
Support quickly resolved my issues and I wanted to share this and keep it posted in case someone else experiences the same problem...

Simply, the XML transport method was set to "3", and this resolved the comm error

Geoffrey Robbins
Director of Marketing
[email protected]
https://secureserver.rimfirelive.net
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