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 customer already exists when no shipping selected
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bardentech
Starting Member

34 Posts

Posted - October 29 2009 :  10:23:36  Show Profile  Reply with Quote
I have some customers that forget to select a shipping method or select one that's not approprate for their country. When this happens, they are directed to hit the back button and select the correct method of shipping which is fine, but when they do and submit the form a second time, they are given the message they the customer already exists and unable to continue unless they figure out how to log in. I'm loosing sales because of this. Is there a way to automatically log in if the customer enters the same information as a user account that's on the site?

John
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