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dbanici
Starting Member

USA
7 Posts

Posted - October 28 2009 :  01:22:55  Show Profile  Reply with Quote
I am trying to test my new installation. I place an order, fill in customer details, and when I click Order Now I get a missing page - querystring ends in (?oid=1). After a few attempts (using back button) it says my cart is empty.

Dan

support
Administrator

4266 Posts

Posted - October 28 2009 :  01:35:21  Show Profile  Visit support's Homepage  Reply with Quote
Hi Dan,

Please make sure xmysite and xssl in the shop$config.asp file are filled in and match.

Xssl is not required if not using an SSL certificate however xmysite is required.

Hope this helps.

Thanks
Cam

VPASP Support
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dbanici
Starting Member

USA
7 Posts

Posted - October 28 2009 :  01:42:35  Show Profile  Reply with Quote
Thanks, just resolved it. Your incredibly fast reply is much appreciated.

Yes, the shop$config.asp HTTPS value was set to the root URL instead of the full shop subdirectory. The error was resolved; however it still times out very fast, in seconds (both while working in admin and also while placing orders). If I spend a minute on a page I have to log in again (frustrating, losing a lot of work). Any similar experiences?

Dan
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dbanici
Starting Member

USA
7 Posts

Posted - October 28 2009 :  01:51:32  Show Profile  Reply with Quote
Never mind Cam. I read posts of similar issues from other clients. i will contact my hosting company.

Dan
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