VP-ASP :: Shopping Cart Software

Shopping Cart Software Solutions for anywhere in the World

US/Canada(Toll Free): +1 888 587 2278
Europe/UK: +44 (020) 7193 9408
Australia/New Zealand: +61 3 9016 4497

VP-ASP Shopping Cart Customer Forum

Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 VPCart Forum
 Problems and bugs
 Shop Statistics not working
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

deskline
Starting Member

Australia
19 Posts

Posted - March 02 2009 :  17:52:09  Show Profile  Visit deskline's Homepage  Reply with Quote
We are running VPASP 6.5, and using Eway for our payment gateway as well as Paypal. When we log in to the Console, Shop Statistics (Todays's Sales; Month Sales, etc) are showing as zero, but the customer count is working okay. Only thing I can think of is that VPASP is ignoring payment entries noted as "Eway" or "Paypal". Does anyone know a solution to this, or has anyone else seen a similar problem ?

support
Administrator

4266 Posts

Posted - March 02 2009 :  17:59:20  Show Profile  Visit support's Homepage  Reply with Quote
Hi,

It sounds like either "Eway" is not listed as a valid payment method in your xendofordervalidpayments configuration setting, or you have not processed your orders. By default the statistics will only show processed orders that have been paid for by a payment method listed in xendofordervalidpayments.

See the following helpnote for more information:

http://helpnotes.vpasp.com/shopexd.asp?id=828#828

Regards
Michael
VPASP SUPPORT
Go to Top of Page

deskline
Starting Member

Australia
19 Posts

Posted - March 02 2009 :  18:19:08  Show Profile  Visit deskline's Homepage  Reply with Quote
Thank you Michael ! Changed the values in that config setting and it worked like a charm; now it reflects our sales figures correctly !
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Snitz Forums 2000