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 VPCart Forum
 Problems and bugs
 Cross-selling
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neoshady
Starting Member

27 Posts

Posted - December 05 2008 :  12:29:36  Show Profile  Reply with Quote
I've filled in all the cross-selling option in set-up and product page but I see no cross-selling links in my prouct page. What have I done wrong?

thedtb
Starting Member

United Kingdom
21 Posts

Posted - December 09 2008 :  16:20:02  Show Profile  Reply with Quote
quote:
Originally posted by neoshady

I've filled in all the cross-selling option in set-up and product page but I see no cross-selling links in my prouct page. What have I done wrong?



Has your product template page got "[add_crossselling]" in it where you want to display the cross-selling section?
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neoshady
Starting Member

27 Posts

Posted - December 09 2008 :  17:24:03  Show Profile  Reply with Quote
yes it has, but I now think it may require an upgrade for cross-selling to work. Can anyone confirm?
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thedtb
Starting Member

United Kingdom
21 Posts

Posted - December 10 2008 :  05:22:40  Show Profile  Reply with Quote
What version are you using?
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neoshady
Starting Member

27 Posts

Posted - December 17 2008 :  15:08:24  Show Profile  Reply with Quote
6.5 value
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thedtb
Starting Member

United Kingdom
21 Posts

Posted - December 17 2008 :  15:29:32  Show Profile  Reply with Quote
Well, unless I'm missing something, that version does allow you to cross-sell products...

Have you got "xcrossselling" set to "Yes"?

Have you selected the products you want to cross-sell within the individual product record?

I can't really think of anything else it could be.
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neoshady
Starting Member

27 Posts

Posted - December 19 2008 :  13:15:34  Show Profile  Reply with Quote
yes, xcrossselling is set to yes, and I have selected the items to cross-sell
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thedtb
Starting Member

United Kingdom
21 Posts

Posted - December 22 2008 :  04:01:20  Show Profile  Reply with Quote
I'm afraid I'm stumped then - I can't think for the life of me what it can be.
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neoshady
Starting Member

27 Posts

Posted - December 24 2008 :  19:40:08  Show Profile  Reply with Quote
thanks anyway
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neoshady
Starting Member

27 Posts

Posted - December 24 2008 :  20:04:39  Show Profile  Reply with Quote
After enabling the 'product detail' feature, I can now see the cross-selling links. It doesn't seem to work if you don't have that feature enabled.
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thedtb
Starting Member

United Kingdom
21 Posts

Posted - December 30 2008 :  07:01:39  Show Profile  Reply with Quote
That would never have occured to me!

Glad you got it sorted.

David
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