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storeyadams
Starting Member

3 Posts

Posted - June 09 2008 :  14:31:31  Show Profile  Visit storeyadams's Homepage  Reply with Quote
Im having real trouble with the configuration of gateway.

the shopping cart in my store works fine. it adds it all up, i press checkout, im directed to the authorize.NET site, payment is accepted fine, but im not returned to my store and MORE IMPORTANTLY it doesnt mark it as paid in the back-end of my VPASP. so consequently doesnt email me a notification of order because it hasnt been marked as paid.

Please help ASAP. i have alot of angry people on my back about this issue.
Please :)

SA

elammers
VP-ASP Super User

USA
256 Posts

Posted - June 09 2008 :  16:22:16  Show Profile  Visit elammers's Homepage  Reply with Quote
Your quickest fix is to open a help desk ticket with VP-ASP. They almost always have super quick turnaround and resolve it straight away.

Are you using AIM or SIM?
Are you sure your SHOP$CONFIG.ASP has the right values for checkout, this answer depends on above answer?
In Authorize.net, did you enter the return URL's?
Do you have your own SSL cert or using a shared SSL cert?
Missing WWW problem - Are you checking out from https://www.bodypin.net but returning to https://bodypin.net?
Are you still in test mode either in your local ASP file or at Authorize.net?



Regards,
Eric Lammers
www.KrackMedia.com
Building More Than Web Sites . . . Building a Web Presence
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