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 Suggestions for future release
 RMA Enchancements
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bobbya
Starting Member

USA
21 Posts

Posted - March 28 2008 :  09:09:36  Show Profile  Reply with Quote
The RMA system really should allow for returning individual items from an order. As far as I can tell it is only possible to RMA a whole order currently. Our work around for this is to have customers tell us in the Notes field what item they are returning since there isn't an option to select the items.

bobbya
Starting Member

USA
21 Posts

Posted - April 13 2008 :  07:58:27  Show Profile  Reply with Quote
Can an admin comment if this is planned or not. This is a big improvement to the RMA system.
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bluesky
VP-ASP Super User

302 Posts

Posted - April 18 2008 :  18:52:02  Show Profile  Reply with Quote
jut to jump in , ive not quite figured out how RMA works in 6.5 ...does customer have to LOG IN and do an RMA request ..ive never seen the rm request fom yet ?

PAUL
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