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sfconsulting
Starting Member

5 Posts

Posted - February 17 2008 :  12:31:29  Show Profile  Reply with Quote
hey everyone, i'm having a bit of trouble with my vp-asp deluxe setup. i have configurated everything thus far to my likings and the site is operational, but when a user tries to check out, they're receiving a repeated error of "The selected shipping method is invalid for your shipping country. Please click Back and select another country." for the most part, i have looked in detail through the shop configuration, but have been unsucessful with resolving this issue.

worse part is, there's no shipping required for my products, so at best i've been trying to remove shipping authentication when users check out.

Kidd
VP-ASP Super User

Australia
373 Posts

Posted - February 17 2008 :  16:17:05  Show Profile  Reply with Quote
try set xshippingbycountry to No?
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sfconsulting
Starting Member

5 Posts

Posted - February 18 2008 :  17:17:26  Show Profile  Reply with Quote
yes, it is set to no, but still it's displaying the error.
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sfconsulting
Starting Member

5 Posts

Posted - February 22 2008 :  07:37:05  Show Profile  Reply with Quote
anyone? please help
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elammers
VP-ASP Super User

USA
256 Posts

Posted - February 22 2008 :  16:33:03  Show Profile  Visit elammers's Homepage  Reply with Quote
I believe I had that problem about 5+ months ago. I opened a ticket and support made some edits to the shipping file. Fixed the problem straight away.

Regards,
Eric in Maine
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sfconsulting
Starting Member

5 Posts

Posted - February 22 2008 :  21:55:39  Show Profile  Reply with Quote
is it possible for you to post your shipping file?
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elammers
VP-ASP Super User

USA
256 Posts

Posted - February 23 2008 :  11:59:58  Show Profile  Visit elammers's Homepage  Reply with Quote
Here are the notes from the trouble ticket from Sept 2007.

[9/17/2007 12:49:00 AM - support12]
Dear Eric,

We've modified your shopshippingcalc.asp so that it will ignore the country selection when you are using "Fixed" shipping method.

We've modified line 753 :

If rs.eof then
HandleShippingError tempsql
end if

to

If rs.eof and ucase(getsess("shippingcalc")) <> "FIXED" then
HandleShippingError tempsql
end if

This has fixed the shipping issue.

[9/19/2007 11:09:00 PM - support12]
Dear Eric,

We've performed a minor modification on your shopshippingcalc.asp.

Around line 751, we've modified :

If rs.eof and ucase(getsess("shippingcal")) <> "FIXED" then

to :

If rs.eof and ucase(getconfig("xshippingcalc")) <> "FIXED" then

The modification above should resolve the shipping issue on your website.



Regards,
Eric in Maine
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Sfeher
Starting Member

USA
5 Posts

Posted - November 07 2008 :  09:38:25  Show Profile  Reply with Quote
This was a big help ...
Thanks for posting!

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